Patrick Serrano

Resume

Contact Information

Phone: 631-617-3606 // Email: hello [at] patrickserrano.com

Profile

Project management has been the connecting thread throughout my job experience, as I have successfully managed a wide variety of projects across an array of different industries. Regardless of the project itself, my focus has always been on quality, efficiency, and exceptional communication.

Experience

Director of Technical Services, nuyu™

2016-Present

Communications Consultant, East End Seaport Museum & Marine Foundation

2015-2016

Micro Computer Repair Technician, Greenport UFSD

2014-2016

Primary technician for district-wide helpdesk, maintaining a mixed platform environment. Primary technician for all Apple devices and software. Re-implemented 1:1 iPad program leveraging DEP and MDM to create a zero touch app deployment system. Managed internal network as network administrator and worked with outside vendors to monitor and upgrade infrastructure including but not limited to servers, security appliances and switches. Built and implemented internal video surveillance system. Deployed WordPress on LEMP stack for redesigned district website which functions as the backbone for digital signage in-building.

IT Administrator/Consultant, New Suffolk Common School

2012-Present

Formalized and implemented a technology plan and budget for the district. Implemented a 1:1 iPad program, while simultaneously transitioning staff from PC workstations to Macs. Built a new website, with a focus on maintaining communications with the local community. Utilized Twilio to build an SMS notification system for parents and staff.

Production Manager, Amereon Ltd

2010-Present

While at Amereon, I grew from a junior designer the head of all production at the company. I was responsible for the management of all production work and oversaw not only the actual manufacturing of the books but the majority of the quality control checks as well. While managing the book production I also held a lead role in all design related projects, and worked with the rest of the team to develop and execute ideas and explore new design and production related techniques that showcased our product in interesting ways. Additionally when needed I would fulfill customer orders, ship packages, reconcile shipments with outstanding invoices.

Other responsibilities include:

Current projects:

Freelance Web/Print Design & Consulting

2010-Present

Working with local businesses and nonprofits I identified areas where a web presence would be beneficial and developed a strategy to build a platform to reach their target audience. A large part of what I’ve worked with them to develop is a system that they can easily maintain, which leads to more engagement and and over increase in revenue for the organization.

Tools & Services Deployed:

Education

Full Sail University; Winter Park, FL – BS Graphic Design, 2013

Skills

Project Management, Communication, Organization, Team Management, Photoshop, Illustrator, InDesign, Acrobat, HTML, CSS, Mailchimp, Banner Ads, Apple (iOS & OS X), WordPress, Microsoft Office, Lightroom, Social Media, Shopify, Fishbowl Inventory, Facebook Ad Manager, Google AdWords, Google Apps, LAMP/LEMP, Microsoft, WordPress

Social Media

Find me here